Assistant Manager, Operations | Georgetown DC State/Province/City: District of Columbia City: Washington DC Business Unit: Store Time Type: Full-time Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well. We focus on creating positive change to build a healthier, thriving future, including an equitable, inclusive, and growth-focused environment for our people. Job Summary The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for ensuring our retail business runs smoothly. Assistant Managers, Operations manage business enablers (including financials, budget, expenses, and cash) and ensure inventory, supplies, vendor relationships, technology, and facilities are maintained and maximized. They are responsible for writing the store’s weekly schedule and completing people-related administrative activities (including payroll and other documentation). Core Responsibilities of the Job Operations, Product, and Strategy Implement the Store Manager’s Operations vision for the store and cascade to team members. Plan and prepare weekly team member schedule according to labor requirements, availability, and budget considerations. Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests. Review, monitor, and partner with Store Manager to manage the budget and other business data and metrics (e.g., P&L statement, expenses). Provide retail floor leadership to team members, including planning retail floor coverage. Support sell-through management by ensuring accuracy of inventory counts. Execute company-level operations-focused directives, projects, and initiatives. Understand and adhere to people safety policies and procedures. Leadership and People Create and foster a respectful and inclusive team environment. Perform administrative actions to support team members. Inform people managers of projected team growth needs. Establish supportive relationships with all team members. Guest Experience and Community Facilitate a seamless end-to-end guest experience. Collaborate with team members to ensure an optimal guest experience. Resolve guest feedback and address issues. Budget Responsibility Accountable for delegated aspects of controllable budget and labor hours. People Management Leadership role indirectly responsible for subset of store employees. What We Look For Inclusion & Diversity: Creates/supports an inclusive environment. Integrity: Behaves in an honest, fair, and ethical manner. Adaptability/Agility: Navigates uncertainty and ambiguity. Leadership: Motivates and inspires others. Collaboration and Teamwork: Works productively with others. Decision Making/Problem Solving: Identifies opportunities for improvement. Strategic Thinking: Considers the lasting implications of decisions. Business Acumen: Understands business information. Interactive Communication: Conveys information effectively. Job Requirements Must be legally authorized to work in the country in which the store is located. Must have the ability to travel to assigned store with reliable transportation methods. Schedule/Availability Work occurs on a variable schedule including early mornings, evenings, weekends, and holidays. Experience 1 year experience managing business operations and administration. Job Assets (i.e., nice to have; not required) Education: High school diploma, GED, or equivalent. Education: Bachelor’s degree or equivalent. Experience: 1 year retail or sales specific management experience. Work Context Work occurs in an environment with bright lights and loud music. Work is accomplished as part of a team and also independently. Work may involve managing conflict or mediating problems. Work involves reaching out to meet and build relationships. Work may involve moving boxes weighing up to 30 lbs (13.6 kg). Compensation & Benefits Package Base Pay Range : $26.26- $35.54/hour, subject to minimum wage in the location. Target Bonus: 25% Total Target Base Pay Range : $32.83- $44.43/hour At lululemon, investing in our people is a top priority. We strive to be the place where inclusive leaders come to develop and enable all to be well. Other components of our total rewards offerings include: Extended health and dental benefits, and mental health plans. Paid time off. Savings and retirement plan matching. Generous employee discount. Fitness & yoga classes. Parenthood top-up. Extensive catalog of development course offerings. Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks at any time without advance notice. Only those applicants under consideration will be contacted. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs. Reasonable accommodation is available for qualified individuals with disabilities, upon request. #J-18808-Ljbffr Lululemon Athletica
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