Customer Call Center Manager job at Planet Honda Tilton, NH, US

Job Description

Be a Customer Experience Champion at Planet Honda! Do you thrive in a fast-paced environment where you make a real difference? Planet Honda, a lakes area award-winner in NH, is seeking a Customer Call Center Manager to join our dynamic team. Here, you'll be the maestro of our customer experience symphony, ensuring every interaction is a smooth and positive one. Why You'll Love This Role:

Lead a team of passionate individuals: Coach and develop your team to become customer service stars.
See the impact of your work: Every happy customer reflects your team's dedication.
Embrace a winning culture: Be part of a high-energy, award-winning team in a beautiful location.
Your career accelerates: Enjoy growth opportunities and training to reach your full potential.

Responsibilities:

Coach and develop a high-performing customer call center team.
Analyze data to identify areas for improvement and implement innovative solutions.
Create a positive and productive work environment where your team thrives.
Ensure smooth hand-offs to sales professionals, leading to satisfied customers and closed deals.

Bonus Perks:

Competitive salary + commission = unlimited earning potential!
Comprehensive benefits package (medical, dental, vision, 401(k), paid time off)
State-of-the-art facility with all the amenities

Qualifications:

Customer service rockstar with a passion for exceeding expectations.
Proven leadership and coaching experience.
Excellent communication and interpersonal skills.
Strong computer skills.
Experience in a fast-paced dealership environment is a plus.

Ready to join a winning team and build your career at Planet Honda? Submit your resume and get ready to make a difference!

Job Tags

Full time,

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