Customer Call Center Manager Job at Planet Honda, Tilton, NH

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  • Planet Honda
  • Tilton, NH

Job Description

Be a Customer Experience Champion at Planet Honda! Do you thrive in a fast-paced environment where you make a real difference? Planet Honda, a lakes area award-winner in NH, is seeking a Customer Call Center Manager to join our dynamic team. Here, you'll be the maestro of our customer experience symphony, ensuring every interaction is a smooth and positive one. Why You'll Love This Role:

  • Lead a team of passionate individuals: Coach and develop your team to become customer service stars.
  • See the impact of your work: Every happy customer reflects your team's dedication.
  • Embrace a winning culture: Be part of a high-energy, award-winning team in a beautiful location.
  • Your career accelerates: Enjoy growth opportunities and training to reach your full potential.
Responsibilities:
  • Coach and develop a high-performing customer call center team.
  • Analyze data to identify areas for improvement and implement innovative solutions.
  • Create a positive and productive work environment where your team thrives.
  • Ensure smooth hand-offs to sales professionals, leading to satisfied customers and closed deals.
Bonus Perks:
  • Competitive salary + commission = unlimited earning potential!
  • Comprehensive benefits package (medical, dental, vision, 401(k), paid time off)
  • State-of-the-art facility with all the amenities
Qualifications:
  • Customer service rockstar with a passion for exceeding expectations.
  • Proven leadership and coaching experience.
  • Excellent communication and interpersonal skills.
  • Strong computer skills.
  • Experience in a fast-paced dealership environment is a plus.
Ready to join a winning team and build your career at Planet Honda? Submit your resume and get ready to make a difference!

Job Tags

Full time,

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